Last Updated: February 11, 2026
What's the moves LLC (hereinafter referred to as "Company," "we," "us," or "our") is committed to protecting the confidentiality and security of your personal information. This Privacy Policy (the "Policy") serves as a formal notification regarding our practices with respect to the collection, use, processing, storage, and disclosure of information we obtain from you through your use of the What's the moves website, mobile application, and related services (collectively, the "Platform").
By accessing or using the Platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. This Policy applies to all users of the Platform, including but not limited to event organizers ("Promoters"), ticket purchasers ("Attendees"), operational staff ("Staff"), Platform administrators ("Admins"), and Hireable Talent.
We limit data collection to what is reasonably necessary for the functionality of the Platform, including optional features you elect to use.
In the course of using the Platform, specifically during the account registration and ticket purchasing processes, you may be required to provide us with certain personally identifiable information ("Personal Data"). This includes:
Upon your interaction with the Platform, we automatically record certain transactional and usage data. This includes:
We utilize the Personal Data and Usage Data collected for the following specific business purposes:
To allow authorized Platform administrators to access user account data strictly for moderation, support, and system maintenance purposes. All administrative access to user data is logged and subject to audit.
To operate the Marketplace, including searching, filtering, ping notifications, and enabling Promoters to view Hireable Talent profiles.
We do not sell, rent, lease, or trade your Personal Data to third parties for marketing purposes. We share your information only with the following categories of third parties and under the following circumstances:
All financial transactions are facilitated by Stripe. When you make a purchase or receive a payout, data is transmitted directly to Stripe. whats the moves does not possess your financial data. By using our Platform, you acknowledge that your data is also subject to Stripe's Privacy Policy.
We engage trusted third-party service providers to perform functions on our behalf. These providers are granted access to your Personal Data only to the extent necessary to perform their contractual duties and are obligated to maintain the confidentiality of such information. Our current categories of service providers include: (a) User authentication and database hosting providers, which store and manage your account data and Platform records; (b) Error monitoring and application performance services, which receive diagnostic data—including user identifiers, session identifiers, and IP addresses—when errors occur, solely for the purpose of debugging and improving Platform reliability; and (c) Email delivery services, which process your email address solely to deliver transactional emails such as account verification, password resets, and Platform notifications.
If you purchase a ticket as an Attendee, we share your Name, Email Address, and Gender with the Promoter organizing the event. This enables Promoters to manage guest lists, verify attendance, provide demographic analytics, and communicate event updates.
Promoters may create linked Staff accounts to assist with event operations. Staff access is strictly limited to viewing Attendee names and ticket validity status for scanning and entry purposes only. Staff accounts are bound by the same data sharing and privacy obligations as Promoters. We are not responsible for the privacy practices of individual Promoters or their Staff.
We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with a legal obligation, court order, or government request; (b) protect and defend the rights or property of What's the moves; or (c) prevent or investigate possible wrongdoing in connection with the Platform.
Promoters may view Hireable Talent profile data. Phone numbers and Instagram handles are hidden until a Promoter sends a Ping.
When a Promoter sends a Ping, the Hireable Talent user receives a notification containing the promoter's name and message.
Admins may access Hireable Talent profiles for approval, moderation, and deactivation workflows.
The Platform does not facilitate hiring or communications between Promoters and Hireable Talent beyond discovery and notifications. Any engagement or communications are handled independently by the parties.
We retain your Personal Data only for as long as is necessary to fulfill the purposes set forth in this Policy.
Depending on your jurisdiction, you may hold certain rights regarding your Personal Data. You have the right to:
To exercise any of these rights, please contact us through our support page. We will respond to your request within a reasonable timeframe in accordance with applicable laws.
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
To exercise these rights, contact us through our support page.
We use essential cookies required for the Platform to function (e.g., authentication session cookies). We do not use advertising cookies or third-party tracking pixels.
For analytics purposes, we may use aggregated, anonymized data that does not identify individual users.
By continuing to use the Platform, you consent to our use of cookies as described in this section.
We implement commercially reasonable technical and organizational security measures designed to protect your Personal Data from accidental loss, unauthorized access, use, alteration, or disclosure. These measures include the use of encryption and secure server infrastructure.
However, you acknowledge that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
For Promoters who generate revenue through the Platform, we are obligated by federal tax laws to facilitate the collection of tax identification information if earnings exceed the applicable threshold (currently $600 USD per annum). This process is managed securely through Stripe. Issuance of IRS Form 1099-K is handled directly by Stripe in compliance with federal regulations.
The Platform is intended solely for users who are at least eighteen (18) years of age. We do not knowingly collect Personal Data from individuals under 18. If we become aware that a user is under 18, we will promptly terminate their account and delete their Personal Data from our systems.
We reserve the right to update, modify, or amend this Privacy Policy at any time. Material changes will be communicated by posting the updated Policy on this page with a revised "Last Updated" date. Your continued use of the Platform after any such changes constitutes your acceptance of the new Privacy Policy.
In the event of a security breach that results in unauthorized access to Personal Data, we will notify affected users and relevant authorities as required by applicable law. Notification will be provided through reasonable means and within the timeframes mandated by applicable state and federal regulations.
14.1. If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, or if you wish to exercise any of your rights under the Colorado Privacy Act, please contact us at the email address listed on our support page. We will respond to all privacy-related requests within forty-five (45) days of receipt.